Privacy Policy

SGC DIGITAL BITE INDUSTRIES LTD, registered office Neda Center, 1st floor, Office 1B, 9 Spyrou Kyprianou Avenue, 3070 Limassol, Cyprus, is the controller of personal data described in this Privacy Policy.

We operate Service Business Courses and the following websites:

• https://servicebusinesscourses.com
• https://app.servicebusinesscourses.com

For privacy questions or requests, contact info@servicebusinesscourses.com.

This Policy explains how we collect and use personal data when you browse our websites, contact us, subscribe to communications, purchase a course, create an account, use course content or request support.

Third-party websites and services linked from our websites have their own privacy practices. Their processing is not governed by this Policy where they act independently.

Depending on how you interact with us, we may collect:

Identity and contact data

Order and payment data

Account and course-usage data

Technical and website data

Communications and marketing data

We collect personal data:

• directly from you at checkout, registration, forms or correspondence;
• automatically from your browser or device, subject to cookie choices;
• from HighLevel when it hosts forms, accounts, automations and course activity;
• from Stripe and payment partners in connection with payments, refunds and fraud prevention;
• from analytics and advertising providers where enabled; and
• from business partners where you have authorised the disclosure or it is otherwise lawful.

We process personal data for the following purposes:

Where we rely on legitimate interests, we consider the necessity of the processing and its potential impact on your rights.

Service emails about an order, payment, account, security issue or course delivery are not promotional opt-in messages and may be necessary to perform the contract.

We send promotional email where permitted by law, including where you have consented or another lawful marketing rule applies. You can unsubscribe using the link in a marketing email or by contacting info@servicebusinesscourses.com. Unsubscribing from marketing does not stop essential service communications.

We use essential technologies necessary for checkout, login, security and course operation. We use analytics, advertising and other non-essential technologies only in accordance with applicable consent requirements.

See the Cookie Policy and use [[COOKIE SETTINGS LINK]] to review or change your preferences.

We may disclose personal data to providers that help us operate the service, including:

• HighLevel/LeadConnector, for forms, customer relationship management, automations, checkout integration, member accounts, course delivery and communications;
• Stripe and participating financial institutions, for payment processing, refunds, dispute handling and fraud prevention;
• website hosting, domain, security, backup and technical-support providers;
• email-delivery and customer-support providers;
• accountants, auditors, lawyers, insurers and professional advisers;
• analytics providers such as Google, where enabled and consented to;
• advertising platforms such as Meta, where enabled and consented to; and
• authorities, courts or regulators where disclosure is legally required.

We may disclose relevant information in connection with a genuine merger, financing, restructuring or sale of all or part of the business, subject to appropriate confidentiality and data-protection requirements.

We do not sell personal data for money. Some privacy laws define certain advertising disclosures more broadly as a “sale,” “sharing” or targeted advertising. Where those laws apply, we provide the choices required by law.

Some providers, including HighLevel, Stripe, Google and Meta, may process data outside Cyprus or the European Economic Area. Where required, transfers are protected by a recognised legal mechanism, such as an adequacy decision, the EU–US Data Privacy Framework for participating organisations, Standard Contractual Clauses or another lawful safeguard.

You may contact info@servicebusinesscourses.com for information about safeguards relevant to your data.

We retain personal data only for as long as reasonably necessary for the purpose collected, including to provide course access, comply with legal and tax obligations, resolve disputes and enforce agreements.

Typical retention criteria include:

• order, invoice, VAT and transaction records: for the period required by tax, accounting and e-commerce law, which may be up to 10 years for relevant EU VAT records;
• account and course-progress data: while course access remains active and for a reasonable period after the course, platform or account is discontinued or closed, for support, security and legal claims;
• support and complaint records: for as long as needed to resolve the issue and meet limitation or recordkeeping requirements;
• marketing data: until you unsubscribe or consent is withdrawn, subject to retaining a minimal suppression record; and
• cookies: for the period stated in the Cookie Policy or cookie-preference interface.

We may retain data longer where a dispute, investigation, legal hold or binding legal requirement applies. Data that is irreversibly anonymised may be retained for statistical purposes.

Subject to the conditions and exceptions in applicable law, you may have the right to:

• be informed about processing;
• access your personal data;
• correct inaccurate or incomplete data;
• request deletion;
• restrict processing;
• receive certain data in a portable format;
• object to processing based on legitimate interests;
• object at any time to direct marketing;
• withdraw consent at any time, without affecting processing already carried out; and
• complain to a supervisory authority.

To exercise a right, contact info@servicebusinesscourses.com. We may request information necessary to confirm your identity and protect your account. We will respond within the period required by applicable law.

As a Cyprus controller, our lead supervisory authority is the Office of the Commissioner for Personal Data Protection in Cyprus. You may also be entitled to complain to the authority in the country where you live or work or where the alleged infringement occurred.

Stripe and participating payment providers may use automated systems to evaluate fraud, security and payment risk under their own privacy notices. A payment may be declined or require additional authentication. Contact us if you believe an order was incorrectly affected, although we cannot require a financial institution to authorise a transaction.

We do not otherwise make decisions based solely on automated processing that produce legal or similarly significant effects for you unless we provide the information and rights required by law.

Fields marked as required at checkout are needed to process the order, comply with legal obligations or supply account access. If you do not provide them, we may be unable to accept the order or provide the course.

Marketing consent is optional and is not a condition of purchase.

We use reasonable technical and organisational measures intended to protect personal data, including access controls, secure transmission, reputable service providers and account-security procedures. No online system can be guaranteed completely secure.

You are responsible for choosing a strong password, protecting your credentials and notifying us promptly about suspected unauthorised access.

The courses are intended for adults and are not directed to children. We do not knowingly sell courses to or create accounts for anyone under 18. Contact info@servicebusinesscourses.com if you believe a child has supplied personal data to us.

We may update this Policy to reflect legal, technical or business changes. The updated version will be posted with a revised date. Where required, we will provide additional notice or obtain consent.

Data controller: SGC DIGITAL BITE INDUSTRIES LTD
Registered office: Neda Center, 1st floor, Office 1B, 9 Spyrou Kyprianou Avenue, 3070 Limassol, Cyprus
Privacy email: info@servicebusinesscourses.com
Telephone: +1 (305) 400-2117